Last updated: March 13, 2026

Introduction

ReferVo Inc ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

By using ReferVo, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Service.

Information We Collect

We collect information that you provide directly to us, as well as information collected automatically when you use our Service.

Information You Provide:

Account information (name, email address, phone number)
Business information (company name, industry, location)
Payment information (processed securely through Stripe; we do not store payment card details)
Profile information (professional bio, services offered)
Referral data (leads sent, received, and associated notes)
Communications with us or other users

Information Collected Automatically:

Device information (device type, operating system, unique device identifiers)
Log information (access times, pages viewed, IP address)
Location information (with your consent)
Usage data (features used, interactions within the app)

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our Service
Process transactions and send related information
Connect you with other professionals for referral opportunities
Send you technical notices, updates, and support messages
Respond to your comments, questions, and customer service requests
Monitor and analyze trends, usage, and activities
Detect, investigate, and prevent fraudulent transactions and other illegal activities
Personalize and improve your experience
Send push notifications related to your account activity (with your consent)

Payment Information and Stripe

ReferVo uses Stripe to process payments. When you add a payment method or set up a Stripe account through ReferVo:

Payment card information is collected and processed directly by Stripe
ReferVo does not store or have access to your full card numbers
Stripe may collect additional information as described in their Privacy Policy
Transaction records are shared between ReferVo and Stripe for record-keeping and dispute resolution

Information Sharing and Disclosure

We may share your information in the following circumstances:

With Other Users: Information you choose to share as part of referrals (such as lead details and professional profiles) will be visible to relevant partners.
Payment Processors: We share necessary information with Stripe to process payments and maintain your connected account.
Service Providers: We may share information with third-party vendors who perform services on our behalf.
Legal Compliance: We may disclose information if required by law or in response to valid legal requests.
Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.
With Your Consent: We may share information with your explicit consent.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy. Transaction records may be retained for longer periods as required for tax, legal, or compliance purposes.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Portability: Request a copy of your data in a portable format
Opt-Out: Opt out of marketing communications and push notifications at any time

To exercise these rights, please contact us at support@refervo.com.

Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: support@refervo.com
General Inquiries: hello@refervo.com